Return Policy


The return policies for Cost Pro Direct are the same as Costco. Meat, tobacco and baked goods are nonreturnable items. Steps are taken during the order and pickup process to ensure accuracy, but the end responsibility lies with the customer to accept the products they have ordered.

Please recheck your orders, specifically with these nonreturnable goods, to ensure you are choosing the correct product. For questions, please contact Costco at 541-734-4227 ext 1 to make sure you are getting the correct product number for the item you want.

Thank you.