Information for Cost Pro Direct Customers:

25 - 29 May (Commercial Deliveries Only) Back in June!

Note: Our phone line is extremely busy and all hands are driving deliveries during the day and often unable to take phone calls.  Please email questions to costprodirect@gmail.com

*** Forgot your password ? Email us at costprodirect@gmail.com and we can reset it ***

 

NEW Order Deadlines: 

  • Monday Delivery:            10:00 AM on Sunday
  • Tuesday Delivery:           10:00 AM on Monday
  • Wednesday Delivery:      10:00 AM on Tuesday
  • Thursday Delivery:          10:00 AM on Wednesday
  • Friday Delivery:               10:00 AM on Thursday

Delivery Schedule For May 2020)

  • Monday: Langlois then south to Brookings (and everywhere between)
  • Tuesday: Myrtle Point/Coquille - Coos Bay - Bandon - Langlois - Port Orford (and everywhere between)
  • Wednesday: Langlois to Gold Beach to Agness (and everywhere between)
  • Thursday: Reedsport - Coos Bay - Coquille/Myrtle Point - Bandon - Langlois - Port Orford (and everywhere between)
  • Friday: Langlois then south to Brookings (and everywhere between)

 

 

Payment and Pricing (accepting Check and Cash again!):

Payment can now be made by check or cash again.  If using check, please put invoice number as a note on the check.  If using cash, please put in an envelop with name, invoice number, and amount.  Driver will also be able to charge your credit card or card on file at the time of delivery (or you can pay online before the driver arrives if you will not be present during the delivery).  

The Costco Products:  You pay the same price you would pay in the Costco Warehouse (Coupons not guaranteed unless order is over $500....but usually you will get them!)

*The Delivery Fee:

  • 20% (see below for delivery fee reductions) - Adjusted for New "contact free delivery" service
    • -1% if you are a Costco Member (not required)
    • -2% if you have a card on file with us for auto payments on morning of delivery *(note 1)
    • -1% for orders with over $200 in costco items
    • another -1% for orders with over $300 in costco items
    • another -1% for orders with over $400 in costco items
    • another -1% for orders with over $500 in costco items
  • Note 1:  To place your card on file: wait until your next delivery and when you get your emailed payment request on the morning of delivery, check the box to hold your card on file.

The amount and location of deliveries changes daily so look for you invoice email around 10:00 AM for an updated time estimate, on the day of delivery.  We try to give a 1 hour estimated arrival window (not guaranteed). 

COST PRO DIRECT BENEFITS:

  • Fully Insured Delivery Service.  Easy Online Payment on day of delivery and credit back for missing or incorrect products. (See return policy).
  • Transparent Automatic Cost Structure. You always get a copy of your Original Costco Receipt.
  • Costco membership is NOT required to get delivery from us. This can potentially save you $75 - $110 per year in membership fees alone.

More information on our catalog and ordering with our website:

I.  We track nearly 3,000 Costco items manually so price changes can sneak up on us.  That's why we will always have the Costco Receipt available for you so you can see what was charged by Costco. 

II. DON'T SEE IT IN OUR CATALOG?  Click on Product Request and get it delivered if the Roseburg Store has it.

  • Costco does not share their Inventory Files with us - so we ask our customers call the Roseburg Costco Directly. 
  • Phone number and procedures are in the Product Request Link (541-378-0020 ext 1).
  • If the Roseburg Costco has it, Cost Pro Direct can deliver it to you!  *Audit plans available for large, unusual, high dollar, or tobacco deliveries.

HISTORY:

       Cost Pro Direct formed August 2012 after Eugene Costco Business Delivery concluded 15 years of coastal delivery service.  Modeled after Eugene Costco’s $35 per stop business delivery, Cost Pro Direct has worked hard to keep prices low while continuing weekly service sourced from the Roseburg Costco. 14 Jun 2016 we started working out of the Medford Costco after the Roseburg Costco ended their fax and pull program after a 4 year run.....but then we went back to Roseburg 3 months later when they decided to start their fax and pull program again.  We look forward to speaking with you and hope that this service will be a benefit to you, your family, or business.

CLICK HERE TO APPLY FOR MEMBERSHIP